Level 2 Engineer

unWired is searching for a proactive Level 2 Engineer to join our Level 2 team. Reporting to the Level 2 Supervisor, this position is responsible for engineering new installation cases, soft survey cases, maintaining current infrastructure, coordinating capacity management, network monitoring; and researching, testing and deploying new technology.

Essential Duties:

  • • Review and engineer installation, soft survey, and request for quotes.
  • • Assist Level 1 technicians and Provisioning with resolving more technically complex issues.
  • • Configure and maintain network equipment and devices such as routers, switches, access points and microwave radio PtP and PtMP equipment.
  • • Identify problem equipment and radios and provide testing and feedback for new equipment.
  • • Plan and support network and computing infrastructure.
  • • Document network problems and resolution for future reference.
  • • Monitor network troubles, power and utilization and communicate issues and corrective actions to immediate supervisor.
  • • Facilitate network repairs and work with other teams to effectively manage and resolve those network issues.
  • • Perform service upgrades/downgrades.
  • • Participate in an on-call rotation to monitor and respond to network issues after normal business hours.

Required Knowledge, Skills and Abilities:

  • • College degree in electronic/electrical or RF engineering or computer science, or equivalent technical, language and mathematical skills.
  • • Knowledge of RF propagation characteristics of licensed and non-licensed spectrum.
  • • Experience using pathloss tools to determine RF link capacities.
  • • An understanding of TDMA, OFDMA, and CDMA PtMP radio networks.
  • Systems: Windows, Cisco Systems, UNIX, Linux.
  • Networking: Switches, Routers, Servers, Cables, Racks, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, PPP, MPLS.
  • • Experience in network design and implementation.
  • • Knowledge of Metro Ethernet Switching, VLAN’s, VLAN tagging, MPLS, OSPF, BGP switching and routing protocols.
  • • Experience with network monitoring and alerting systems using SNMP and ICMP. Specific experience with LibreNMS and Observium are preferred.
  • • Knowledge of network security including ACLs, Firewalls, and MFA.
  • • Ability to interpret and apply complex technical information.


  • • Medical, Dental and Vision Insurance
  • • Company paid Life Insurance
  • • Long Term Disability Insurance
  • • Flexible Spending Accounts
  • • 401K with generous company contributions and Profit-Sharing contributions
  • • Holiday, Vacation and Sick paid time off
  • • Complementary internet connection
Fresno based unWired Broadband was founded in 2003 with the goal of delivering fast, reliable Internet connections to homes and businesses in rural and underserved areas. Strong demand, fueled by ever-increasing needs for connectivity, have led to 19 years of continuous growth. We are now one of the largest Fixed Wireless Internet providers in the nation.