4 Ways to Use the unWired Customer Hub

At unWired, we are constantly striving to make your experience as an unWired customer even better. That’s why we’re excited to announce that we’ve been spending the last several months working on some exciting changes to the unWired Customer Hub. If you haven’t used the Customer Hub yet, it is a self-service portal for unWired customers, that allows you to access account information, make changes to your payment settings, refer your friends and more. Here are some of the ways that you can use the unWired Customer Hub:

Make online payments

Skip the phone call and pay your unWired bill online 24/7 wherever you are. Online payments can be made on our Customer Hub via ACH or credit/debit card. You can also change or delete your default payment method and download invoices.

Submit support cases

If you would like to submit a case to our Tech Support or Billing teams, you can do so right from the Customer Hub. You can also track your support case and make additional comments. If you are looking for contact information for any of our support departments, including Tech Support, Billing or Account Management, you can find those on the Customer Hub, as well.

Update contact info

If you need to update your contact info, including email and phone number, you can do that right from the Customer Hub! Using our Contact Center, you can manage and update contacts on your account, as well as your communication preferences.

Refer your friends

Our Refer-A-Friend program is now built directly into our Customer Hub, making it easy and fast to submit referrals. You can also access your unique refer-a-friend link and track the status of any past referrals. Receive a $50 e-gift card for any successful installations you send our way!

Want a more detailed guide? Check out our Customer Hub User Guide.

About unWired Broadband
unWired Broadband is the leading rural Internet provider in California’s Central Valley. Founded in 2003, we currently cover over 14,000 square miles between Stockton and the base of the Grapevine. Our 150 tower sites are strategically located to cover the rural and underserved areas that have been ignored by DSL, cable and fiber carriers. To see if you can get unWired where you live or work, contact us today!

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