{"id":905,"date":"2018-03-21T10:44:08","date_gmt":"2018-03-21T10:44:08","guid":{"rendered":"https:\/\/13.127.43.185\/unwired\/?p=905"},"modified":"2024-01-03T23:01:27","modified_gmt":"2024-01-03T23:01:27","slug":"905-2","status":"publish","type":"post","link":"https:\/\/www.getunwired.com\/es\/905-2","title":{"rendered":"Representante de Servicio al Cliente"},"content":{"rendered":"

\u00bfQuiere unirse a uno de los WISP l\u00edderes en California? Buscamos talento del equipo "A" para unirse a nuestro negocio en expansi\u00f3n. Con la huella inal\u00e1mbrica m\u00e1s grande en el Valle Central de San Joaqu\u00edn, que cubre m\u00e1s de 30,000 millas cuadradas, unWired Broadband llega tanto a las comunidades metropolitanas como a las rurales desatendidas con conectividad confiable y de alta velocidad; fuertes ra\u00edces en el servicio al cliente; y el deseo de desempe\u00f1ar un papel en el crecimiento econ\u00f3mico de la regi\u00f3n.<\/p>\n

Somos un proveedor de banda ancha a gran escala, equipado para atender a los clientes con servicios de banda ancha de alta velocidad a trav\u00e9s de tecnolog\u00eda inal\u00e1mbrica de microondas fija. Con nuestro personal dedicado y un s\u00f3lido soporte al cliente, nuestra empresa est\u00e1 experimentando un crecimiento significativo y, como resultado, estamos invirtiendo en nuestra infraestructura y expandiendo nuestro territorio a un ritmo r\u00e1pido.<\/p>\n

Ofrecemos crecimiento desde adentro, un excelente paquete de beneficios que incluye seguro m\u00e9dico, dental, de visi\u00f3n, de vida, 401K, contribuciones de beneficios definidos, participaci\u00f3n en las ganancias y pago de vacaciones\/enfermedad\/d\u00edas festivos.<\/p>\n

\u00bfEst\u00e1s interesado en ser parte de esta emocionante oportunidad? Queremos escuchar a representantes de servicio al cliente con experiencia que disfrutan interactuando con los clientes. Este puesto ser\u00e1 responsable de realizar llamadas salientes a nuestra base de clientes existente y educarlos sobre las oportunidades promocionales y de actualizaci\u00f3n que est\u00e1n disponibles para ellos.<\/p>\n

Debe cumplir con los requisitos m\u00ednimos a continuaci\u00f3n y pasar una verificaci\u00f3n de antecedentes.<\/p>\n

Deberes y responsabilidades esenciales (la lista no incluye todas):<\/span><\/strong><\/p>\n

    \n
  1. Realice llamadas salientes a clientes existentes para garantizar la satisfacci\u00f3n del cliente y localizar cualquier \u00e1rea que la empresa pueda mejorar.<\/li>\n
  2. Actualice la informaci\u00f3n de contacto de los clientes para garantizar la integridad de los datos.<\/li>\n
  3. Procesar las solicitudes de los clientes y seguir los flujos de trabajo establecidos para notificar a los departamentos correspondientes sobre los problemas o solicitudes de los clientes.<\/li>\n
  4. Proporcionar una resoluci\u00f3n eficaz de problemas identificando y\/o investigando problemas de instalaci\u00f3n y\/o facturaci\u00f3n de nuevos clientes, seg\u00fan sea necesario.<\/li>\n
  5. Verifique para asegurarse de que se hayan realizado los cambios apropiados para resolver los problemas de los clientes, si corresponde.<\/li>\n
  6. Mantenga registros de las interacciones o transacciones de los clientes, registrando detalles de consultas, quejas o comentarios, as\u00ed como las acciones tomadas.<\/li>\n<\/ol>\n

     <\/p>\n

    Habilidades y cualidades:<\/strong><\/p>\n

      \n
    1. Un m\u00ednimo de 2 a\u00f1os en un puesto de servicio al cliente o ventas internas.<\/li>\n
    2. Conocimiento avanzado de aplicaciones de Microsoft.<\/li>\n
    3. Experiencia con SalesForce, preferentemente.<\/li>\n
    4. Preferiblemente biling\u00fce ingl\u00e9s\/espa\u00f1ol.<\/li>\n
    5. Habilidad avanzada en comunicaci\u00f3n oral y escrita con todos los departamentos y p\u00fablico en general.<\/li>\n
    6. Resoluci\u00f3n de problemas: identifica y resuelve problemas oportunamente; recopila y analiza informaci\u00f3n de forma eficaz; desarrolla soluciones alternativas; Utiliza la raz\u00f3n cuando trata temas emocionales.<\/li>\n
    7. Atenci\u00f3n demostrada al detalle.<\/li>\n
    8. Orientado a multitarea.<\/li>\n<\/ol>\n

       <\/p>\n

      Env\u00ede su curr\u00edculum y requisitos salariales para su consideraci\u00f3n a jobs@getunwired.com<\/p>\n

      NO LLAMADAS TELEF\u00d3NICAS POR FAVOR.<\/p>","protected":false},"excerpt":{"rendered":"

      Do you want to join one of the leading WISP\u2019s in California? \u00a0We are seeking \u201cA\u201d Team Talent to join our expanding business. \u00a0With the largest wireless footprint in the Central San Joaquin Valley, covering over 30,000 square miles, unWired Broadband reaches out to both metropolitan and underserved rural communities alike with reliable, high\u2010speed connectivity; […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-905","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"\nCustomer Service Representative | unWired Broadband<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.getunwired.com\/es\/905-2\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Representative | unWired Broadband\" \/>\n<meta property=\"og:description\" content=\"Do you want to join one of the leading WISP\u2019s in California? \u00a0We are seeking \u201cA\u201d Team Talent to join our expanding business. \u00a0With the largest wireless footprint in the Central San Joaquin Valley, covering over 30,000 square miles, unWired Broadband reaches out to both metropolitan and underserved rural communities alike with reliable, high\u2010speed connectivity; […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.getunwired.com\/es\/905-2\" \/>\n<meta property=\"og:site_name\" content=\"unWired Broadband\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-21T10:44:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-03T23:01:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.getunwired.com\/wp-content\/uploads\/2022\/12\/tanner-and-ryan-edited-new-sky.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1712\" \/>\n\t<meta property=\"og:image:height\" content=\"965\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Cherish Stockdale\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Cherish Stockdale\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2\"},\"author\":{\"name\":\"Cherish Stockdale\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#\\\/schema\\\/person\\\/2b4a5048c7928334b8392171d0092968\"},\"headline\":\"Customer Service Representative\",\"datePublished\":\"2018-03-21T10:44:08+00:00\",\"dateModified\":\"2024-01-03T23:01:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2\"},\"wordCount\":412,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#organization\"},\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2\",\"url\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2\",\"name\":\"Customer Service Representative | unWired Broadband\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#website\"},\"datePublished\":\"2018-03-21T10:44:08+00:00\",\"dateModified\":\"2024-01-03T23:01:27+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2#breadcrumb\"},\"inLanguage\":\"es-MX\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/905-2#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.getunwired.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Customer Service Representative\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#website\",\"url\":\"https:\\\/\\\/www.getunwired.com\\\/\",\"name\":\"getunwired\",\"description\":\"Fast, Reliable Internet\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.getunwired.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es-MX\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#organization\",\"name\":\"unWired Broadband\",\"url\":\"https:\\\/\\\/www.getunwired.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.getunwired.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/logo-blue-smaller.png\",\"contentUrl\":\"https:\\\/\\\/www.getunwired.com\\\/wp-content\\\/uploads\\\/2023\\\/02\\\/logo-blue-smaller.png\",\"width\":169,\"height\":52,\"caption\":\"unWired Broadband\"},\"image\":{\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.getunwired.com\\\/#\\\/schema\\\/person\\\/2b4a5048c7928334b8392171d0092968\",\"name\":\"Cherish Stockdale\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es-MX\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g\",\"caption\":\"Cherish Stockdale\"},\"url\":\"https:\\\/\\\/www.getunwired.com\\\/es\\\/author\\\/cstockdalegetunwired-com\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Representante de Servicio al Cliente | Banda Ancha Inal\u00e1mbrica","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.getunwired.com\/es\/905-2","og_locale":"es_MX","og_type":"article","og_title":"Customer Service Representative | unWired Broadband","og_description":"Do you want to join one of the leading WISP\u2019s in California? \u00a0We are seeking \u201cA\u201d Team Talent to join our expanding business. \u00a0With the largest wireless footprint in the Central San Joaquin Valley, covering over 30,000 square miles, unWired Broadband reaches out to both metropolitan and underserved rural communities alike with reliable, high\u2010speed connectivity; […]","og_url":"https:\/\/www.getunwired.com\/es\/905-2","og_site_name":"unWired Broadband","article_published_time":"2018-03-21T10:44:08+00:00","article_modified_time":"2024-01-03T23:01:27+00:00","og_image":[{"width":1712,"height":965,"url":"https:\/\/www.getunwired.com\/wp-content\/uploads\/2022\/12\/tanner-and-ryan-edited-new-sky.png","type":"image\/png"}],"author":"Cherish Stockdale","twitter_card":"summary_large_image","twitter_misc":{"Escrito por":"Cherish Stockdale","Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.getunwired.com\/es\/905-2#article","isPartOf":{"@id":"https:\/\/www.getunwired.com\/es\/905-2"},"author":{"name":"Cherish Stockdale","@id":"https:\/\/www.getunwired.com\/#\/schema\/person\/2b4a5048c7928334b8392171d0092968"},"headline":"Customer Service Representative","datePublished":"2018-03-21T10:44:08+00:00","dateModified":"2024-01-03T23:01:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.getunwired.com\/es\/905-2"},"wordCount":412,"commentCount":0,"publisher":{"@id":"https:\/\/www.getunwired.com\/#organization"},"articleSection":["Uncategorized"],"inLanguage":"es-MX","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.getunwired.com\/es\/905-2#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.getunwired.com\/es\/905-2","url":"https:\/\/www.getunwired.com\/es\/905-2","name":"Representante de Servicio al Cliente | Banda Ancha Inal\u00e1mbrica","isPartOf":{"@id":"https:\/\/www.getunwired.com\/#website"},"datePublished":"2018-03-21T10:44:08+00:00","dateModified":"2024-01-03T23:01:27+00:00","breadcrumb":{"@id":"https:\/\/www.getunwired.com\/es\/905-2#breadcrumb"},"inLanguage":"es-MX","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.getunwired.com\/es\/905-2"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.getunwired.com\/es\/905-2#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.getunwired.com\/"},{"@type":"ListItem","position":2,"name":"Customer Service Representative"}]},{"@type":"WebSite","@id":"https:\/\/www.getunwired.com\/#website","url":"https:\/\/www.getunwired.com\/","name":"Desconectarse","description":"Internet r\u00e1pido y confiable","publisher":{"@id":"https:\/\/www.getunwired.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.getunwired.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-MX"},{"@type":"Organization","@id":"https:\/\/www.getunwired.com\/#organization","name":"banda ancha sin cable","url":"https:\/\/www.getunwired.com\/","logo":{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/www.getunwired.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.getunwired.com\/wp-content\/uploads\/2023\/02\/logo-blue-smaller.png","contentUrl":"https:\/\/www.getunwired.com\/wp-content\/uploads\/2023\/02\/logo-blue-smaller.png","width":169,"height":52,"caption":"unWired Broadband"},"image":{"@id":"https:\/\/www.getunwired.com\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.getunwired.com\/#\/schema\/person\/2b4a5048c7928334b8392171d0092968","name":"Apreciar Stockdale","image":{"@type":"ImageObject","inLanguage":"es-MX","@id":"https:\/\/secure.gravatar.com\/avatar\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/67b97e4fcb94fe3b90ed5a44a626f53348bbc9086f9d5c97ab5b83501de91e7e?s=96&d=mm&r=g","caption":"Cherish Stockdale"},"url":"https:\/\/www.getunwired.com\/es\/author\/cstockdalegetunwired-com"}]}},"_links":{"self":[{"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/posts\/905","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/comments?post=905"}],"version-history":[{"count":0,"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/posts\/905\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/media?parent=905"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/categories?post=905"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.getunwired.com\/es\/wp-json\/wp\/v2\/tags?post=905"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}