{"id":64032,"date":"2022-01-28T14:17:43","date_gmt":"2022-01-28T22:17:43","guid":{"rendered":"https:\/\/www.getunwired.com\/?p=64032"},"modified":"2025-08-19T23:40:02","modified_gmt":"2025-08-19T23:40:02","slug":"scheduler","status":"publish","type":"post","link":"https:\/\/www.getunwired.com\/es\/scheduler","title":{"rendered":"Programador"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; module_id=&#8221;blog-hero&#8221; _builder_version=&#8221;4.19.2&#8243; background_color=&#8221;rgba(0,0,0,0.46)&#8221; background_image=&#8221;https:\/\/www.getunwired.com\/wp-content\/uploads\/2022\/12\/farmboy-added-1-scaled.jpg&#8221; background_blend=&#8221;multiply&#8221; height=&#8221;450px&#8221; custom_css_main_element=&#8221;display: flex;||justify-content: center;||align-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Scheduler&#8221; _builder_version=&#8221;4.22.2&#8243; title_font=&#8221;|700|||||||&#8221; title_text_color=&#8221;#ffffff&#8221; title_font_size=&#8221;44px&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;|0px||||&#8221; custom_css_main_element=&#8221;display: flex;&#8221; custom_css_title=&#8221;display: flex;||justify-content: center;||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;job_post&#8221; _builder_version=&#8221;4.18.0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221;blog-row&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1080px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Job Posting&#8221; _builder_version=&#8221;4.24.2&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong>Pay Range: $19.00 &#8211; $25.00 \/ hour<\/strong><\/p>\n<p>unWired is searching for an outgoing Scheduler to join our Technical Operations team. Reporting to the Technical Operations Manager, this position is responsible for initial contact with new and existing customers to schedule technician visits, such as site surveys and installation of new service.<\/p>\n<p><strong>Essential Duties:<\/strong><\/p>\n<ul>\n<li class=\"job_bullets\">\u2022 Initiate contact with customers to schedule service appointments.<\/li>\n<li class=\"job_bullets\">\u2022 Notify and supply field installers with their assigned schedules daily.<\/li>\n<li class=\"job_bullets\">\u2022 Communicate regularly with Sales regarding installation timelines.<\/li>\n<li class=\"job_bullets\">\u2022 Manage assigned projects and installations according to the project specifications and serve as company liaison to customers.<\/li>\n<li class=\"job_bullets\">\u2022 Maintain positive customer relations by communicating effectively, maintaining a positive attitude, delivering to customer requirements, and by being timely and efficient.<\/li>\n<li class=\"job_bullets\">\u2022 Communicate with appropriate departments regarding customer complaints that could develop into product issues, customer dissatisfaction or major product failures.<\/li>\n<li class=\"job_bullets\">\u2022 Review job contract specifications and obligations, and coordinate with engineering and job supervision on job progress, completion dates, equipment delivery dates and establish schedule of installation based on company expectations.<\/li>\n<li class=\"job_bullets\">\u2022 Coordinate with Level II by communicating upcoming scheduling requirements to assist in managing network capacity.<\/li>\n<li class=\"job_bullets\">\u2022 Demonstrate a personal commitment to the Company values; promote an environment that recognizes and values diversity and treats all people with respect, prohibiting unlawful discrimination and harassment.<\/li>\n<\/ul>\n<p><strong>Required Knowledge, Skills and Abilities:<\/strong><\/p>\n<ul>\n<li class=\"job_bullets\">\u2022 High School Diploma, or equivalent language and mathematical skills.<\/li>\n<li class=\"job_bullets\">\u2022 Experience with logistics or in a scheduling or dispatching role or the ability to learn.<\/li>\n<li class=\"job_bullets\">\u2022 Existing familiarity or experience with field concepts such as average job times and manageable workloads.<\/li>\n<li class=\"job_bullets\">\u2022 Skilled in Microsoft Office Suite and CRMs such as Salesforce.<\/li>\n<li class=\"job_bullets\">\u2022 Ability to adapt to changing technology and new programs.<\/li>\n<li class=\"job_bullets\">\u2022 Must be customer service oriented.<\/li>\n<li class=\"job_bullets\">\u2022 Advanced skill in communicating orally and in writing with both customers and other departments.<\/li>\n<li class=\"job_bullets\">\u2022 <strong>Problem Solving:<\/strong> identifies and resolves problems timely; gathers and analyzes information effectively; develops alternative solutions; uses reason when dealing with emotional topics.<\/li>\n<li class=\"job_bullets\">\u2022 <strong>Communication Skills:<\/strong> speaks and writes clearly and persuasively in positive and negative situations; responds well to questions, presents effectively in group meetings or settings, ability to read and interpret written information.<\/li>\n<li class=\"job_bullets\">\u2022 <strong>Interpersonal Skills:<\/strong> focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; open to others\u2019 ideas.<\/li>\n<li class=\"job_bullets\">\u2022 Demonstrated attention to detail.<\/li>\n<li class=\"job_bullets\">\u2022 Multi-task oriented.<\/li>\n<\/ul>\n<p><strong>Benefits:<\/strong><\/p>\n<ul>\n<li class=\"job_bullets\">\u2022 Medical, Dental and Vision Insurance with company subsidies<\/li>\n<li class=\"job_bullets\">\u2022 Company paid Life Insurance and AD&#038;D<\/li>\n<li class=\"job_bullets\">\u2022 Long Term Disability Insurance<\/li>\n<li class=\"job_bullets\">\u2022 Flexible Spending Accounts<\/li>\n<li class=\"job_bullets\">\u2022 401K with company contributions, including discretionary Profit-Sharing contributions<\/li>\n<li class=\"job_bullets\">\u2022 Holiday, Vacation and Sick paid time off Complementary internet connection<\/li>\n<\/ul>\n<p>Fresno based unWired Broadband was founded in 2003 with the goal of delivering fast, reliable Internet connections to homes and businesses in rural and underserved areas. Strong demand, fueled by increasing needs for connectivity, have led to 22 years of continuous growth. We currently cover over 19,000 square miles between Corning and the base of the Grapevine. 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